We want you to be satisfied with your purchase of Buyers Academy, but we also want you to give your best effort to apply all of the strategies in Buyers Academy. The Company provides a limited 14-day money-back guarantee with respect to Buyers Academy (the “Buyers Academy Refund”). The Buyers Academy Refund is governed by the following terms and conditions (the “Buyers Academy Refund Policy”).
In order to qualify for the Buyers Academy Refund you must submit proof that you did the work in Buyers Academy and Buyers Academy did not work for you. In the event that you decide your purchase of Buyers Academy was not the right decision, contact our support team at support@kristinasocial.com and let us know you’d like to request a refund no later than 3:00pm CDT on the date that is 14 days after the date the first module of Buyers Academy is released to your specific cohort (“Buyers Academy Refund Period”). With respect to the February cohort of Buyers Academy, the Buyers Academy Refund Period expires at 3:00pm CDT on February 23, 2025. You must include your coursework with your request for a refund, as outlined below. If you request a refund and do not include your coursework by the end of the Buyers Academy Refund Period, you will not be eligible to receive a Buyers Academy Refund. Your failure to request a Buyers Academy Refund during the Buyers Academy Refund Period shall be deemed to be a waiver of your right to request a Buyers Academy Refund and you shall not be entitled to receive a Buyers Academy Refund.
The phrase “did not work for you” means that you did not see any increase in any single Instagram metric at any time during the duration of Buyers Academy Refund Period and the phrase “Instagram metric” means in the number of accounts reached, the number of accounts engaged, or the total number of followers at any time during the Buyers Academy Refund Period. For example, if after week one you gained 20 followers, then you are ineligible for a Buyers Academy Refund.
You must submit ALL of the following items with your request for a Buyers Academy Refund on or before the end of your Buyers Academy Refund Period:
Requirement 1: A completed Ideal Buyer Blueprint with at least ten (10) specific scenarios completely mapped out in full detail (which must include circumstances, result, limiting beliefs and pain points).
Requirement 2: Complete and attach the takeaways from at least three “Nail Your Audience Questions”, including at least two Objections and Solutions/Insights to any objections that came up when you are speaking with or talking to your ideal buyer.
Requirement 3: Attach screenshots of three actual Instagram reels (must show publish dates within the Buyers Academy Refund Period) where you were validating your audience and implementing the materials, tips and/or strategies included in Buyers Academy.
Requirement 4: Tell us why Buyers Academy was not a good fit for you and your business needs. What did you expect that you did not get once inside Buyers Academy?
We will NOT provide a Buyers Academy Refund for any request that comes after the expiration of the Buyers Academy Refund Period. After the expiration of the Buyers Academy Refund Period, all payments are non-refundable and you shall be responsible for full payment of the fees for Buyers Academy and the entirety of any remaining payments due under payment plan regardless of whether you complete Buyers Academy.
If you opted for a payment plan and you do not request a refund within the Buyers Academy Refund Period (or are not entitled to a Buyers Academy Refund) with the required coursework at the time of your Buyers Academy Refund request, you are required by law to complete the remaining payments of your payment plan.
If the Company determines, in its sole discretion, that you are entitled to receive a Buyers Academy Refund pursuant to this policy, then the Company will issue an instruction to its payment processor to issue the Buyers Academy Refund. The Company does not control its payment processor and will not be able to expedite any Buyers Academy Refunds.
If you receive a Buyers Academy Refund of any purchase of the Academy through this limited Buyers Academy Refund Policy, then any and all licenses granted you to use the materials provided to you pursuant these Terms shall be immediately terminated. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
All Buyers Academy Refunds are discretionary as determined by the Company in its sole discretion. To further clarify, we will not provide Buyers Academy Refunds for requests made after the Buyers Academy Refund Period and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
Except as otherwise expressly set in the Buyers Academy Refund Policy, because of the extensive time, effort, preparation and care that goes into creating and providing the Products and Services, the Company has a no refund policy with respect to the Products and Services. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Products and Services and no refunds will be provided to you. By using and/or purchasing our Products and/or Services, you understand and agree that, except for the Buyers Academy Refund Policy described above, all sales are final and no refunds will be provided, you shall be responsible for full payment of the fees for any Products and/or Services purchased and the entirety of any remaining payments due under any payment plan.
Since we have clear and explicit Refund Policies in these Terms that you have agreed to prior to completing the purchase of our Products and/or Services, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in 1:1 Coaching, Buyers Academy, Masterminds and any Retreat without notice and without refund and you are responsible for full payment of the fees for 1:1 Coaching, Buyers Academy, Masterminds and any Retreat and the entirety of any remaining payments due under payment plan regardless of whether you complete 1:1 Coaching, Buyers Academy, Masterminds and any Retreat.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@kristinasocial.com
We want you to be satisfied with your purchase of Fast Track, but we also want you to give your best effort to apply all of the strategies in Fast Track. The Company provides a limited 7-day money-back guarantee with respect to Fast Track (the “Fast Track Refund”). The Fast Track Refund is governed by the following terms and conditions (the “Fast Track Refund Policy”).
In order to qualify for the Fast Track Refund you must submit proof that you did the work in Fast Track and Fast Track did not work for you. In the event that you decide your purchase of Fast Track was not the right decision, contact our support team at support@kristinasocial.com and let us know you’d like to request a refund no later than 3:00pm CDT on the date that is 7 days after the date the first module of Fast Track is released to your specific cohort (“Fast Track Refund Period”).
With respect to the May cohort of Fast Track, the Fast Track Refund Period expires at 3:00pm CDT on May 23, 2025. You must include your coursework with your request for a refund, as outlined below. If you request a refund and do not include your coursework by the end of the Fast Track Refund Period, you will not be eligible to receive a Fast Track Refund. Your failure to request a Fast Track Refund during the Fast Track Refund Period shall be deemed to be a waiver of your right to request a Fast Track Refund and you shall not be entitled to receive a Fast Track
Refund.
For purposes of this Section 34, the phrase “did not work for you” means that you did not see any increase in any single Instagram metric at any time during the duration of the Fast Track Refund Period and the phrase “Instagram metric” means in the number of accounts reached, the number of accounts engaged, or the total number of followers at any time during the Fast Track Refund Period. For example, if after week one you gained 20 followers, then you are ineligible for a Fast Track Refund.
You must submit ALL of the following items with your request for a Fast Track Refund on or before the
end of your Fast Track Refund Period:
Requirement 1: A completed Ideal Buyer Blueprint with at least ten (10) specific scenarios completely mapped out in full detail (which must include circumstances, result, limiting beliefs and pain points).
Requirement 2: Complete and attach the takeaways from at least three “Nail Your Audience Questions”, including at least two Objections and Solutions/Insights to any objections that came up when you are speaking with or talking to your ideal buyer.
Requirement 3: Attach screenshots of three actual Instagram reels (must show publish dates within the Fast Track Refund Period) where you were validating your audience and implementing the materials, tips and/or strategies included in Fast Track.
Requirement 4: Tell us why Fast Track was not a good fit for you and your business needs. What did you expect that you did not get once inside Fast Track?
We will NOT provide a Fast Track Refund for any request that comes after the expiration of the Fast Track Refund Period. After the expiration of the Fast Track Refund Period, all payments are non-refundable and you shall be responsible for full payment of the fees for Fast Track and the entirety of any remaining payments due under payment plan regardless of whether you complete Fast Track. If you opted for a payment plan and you do not request a refund within the Fast Track Refund Period (or are not entitled to a Fast Track Refund) with the required coursework at the time of your Fast Track Refund request, you are required by law to complete the remaining payments of your payment plan. If the Company determines, in its sole discretion, that you are entitled to receive a Fast Track Refund pursuant to this policy, then the Company will issue an instruction to its payment processor to issue the Fast Track Refund. The Company does not control its payment processor and will not be able to expedite any Fast Track Refunds.
If you receive a Fast Track Refund of any purchase of Fast Track through this limited Fast Track Refund Policy, then any and all licenses granted you to use the materials provided to you pursuant these Terms shall be immediately terminated. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.
All Fast Track Refunds are discretionary as determined by the Company in its sole discretion. To further clarify, we will not provide Fast Track Refunds for requests made after the Fast Track Refund Period and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.
Except as otherwise expressly set in the Fast Track Refund Policy, because of the extensive time, effort, preparation and care that goes into creating and providing the Products and Services, the Company has a no refund policy with respect to the Products and Services. Unless otherwise provided by law, you acknowledge that we do not offer refunds for any portion of your payment for any of our Products and
Services and no refunds will be provided to you. By using and/or purchasing our Products and/or Services, you understand and agree that, except for the Fast Track Refund Policy described above, all sales are final and no refunds will be provided, you shall be responsible for full payment of the fees for any Products and/or Services purchased and the entirety of any remaining payments due under any payment plan.
Since we have clear and explicit Refund Policies in these Terms that you have agreed to prior to completing the purchase of our Products and/or Services, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company or payment processor. If a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account, which could have a negative impact on your credit report score. The information reported will include your name, email address, order
date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.
If, in the Company’s sole right and discretion, you persist with behaviors or actions that violate these Terms, the Company may terminate your access and participation in 1:1 Coaching, Buyers Academy, Fast Track, Masterminds and any Retreat without notice and without refund and you are responsible for full payment of the fees for 1:1 Coaching, Buyers Academy, Fast Track, Masterminds and any Retreat
and the entirety of any remaining payments due under payment plan regardless of whether you complete 1:1 Coaching, Buyers Academy, Fast Track, Masterminds and any Retreat.
If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: support@kristinasocial.com.